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|Title: ||An analysis of meal-sharing reviews to explore serendipity|
|Authors: ||Petruzzi, Marina|
|Editors: ||Kozak, Metin|
|Issue Date: ||Feb-2021|
|Publisher: ||Goodfellow Publishers|
|Citation: ||Petruzzi, M., Rodrigues, A., Moraes, M. & Correia. A. (2021). An analysis of meal-sharing reviews to explore serendipity, in M. Kozak, A. Correia & A. Fyall (Eds) Sustainable and Collaborative Tourism in a Digital World (pp. 82-100), Goodfellow Publishers|
|Abstract: ||The objectives of this chapter are to:
Understand meal-sharing dynamics.
Explore the dimensions that promote serendipity in meal-sharing
Analyse online guest reviews through a content analysis technique.
Present hospitality, food and tourist-tourist interaction as the most prominent dimensions of serendipity in meal-sharing experiences.
Provide insights to improve marketing strategies of platforms and hosts.|
|Appears in Collections:||CIDEHUS - Publicações - Capítulos de Livros|
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