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|Title: ||Training health professionals in patient-centered communication during magnetic resonance imaging to reduce patients’ perceived anxiety|
|Authors: ||Semedo, Carla S.|
Diniz, António M.
|Editors: ||Arnstein, Finset|
|Keywords: ||Patient-centered communication|
Magnetic resonance imaging
|Issue Date: ||2019|
|Citation: ||Semedo, C. M., Diniz, A. M., & Herédia, V (in press). Training health professionals in patient-centered communication during magnetic resonance imaging to reduce patients’ perceived anxiety. Patient Education and Counseling. doi:10.1016/j.pec.2019.08.003|
|Abstract: ||Objective: We examined how a patient-centered communication training program for magnetic
resonance imaging (MRI) affected health professional (HP) practice and patients’ perceived anxiety (PA).
Methods: We implemented an intervention program. Six of the 17 eligible HPs completed the study. The
proportion of observed desired behaviors (PODBs), including MRI procedure explanation (MRI-PE),
communication, and MRI checking procedures was measured using an observation grid. We tested 182
patients (85 pre-, 58 post-, and 39 at follow-up) for PA pre- and post-MRI.
Results: The Bayesian ANOVA effect size suggested moderate evidence of improvement in HP PODBs, preto
post-intervention. Use of MRI-PE declined between post-intervention and follow-up (6 months later).
Observed changes in PA, pre- to post-MRI, could be related to time constraints and perceived pressure to
explain the exam in detail once institutional routines are reestablished.
Conclusion: In MRI units, time constraints condition the performance of HPs who address patients’ PA.
Practice implications: “Real workplace” interventions that promote better patient-centered communication
and provide each patient with a comprehensive explanation of MRI procedures also appear to
improve HP PODBs.|
|Appears in Collections:||CIEP - Publicações - Artigos em Revistas Internacionais Com Arbitragem Científica|
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