Please use this identifier to cite or link to this item: http://hdl.handle.net/10174/20379

Title: Quality Management
Authors: Agostinho, Manuel
Silva, Carlos
Lada Furmaniková, Lada Furmaniková
Editors: H A V R D O V Á, Z U Z A N A ,
M AT T H E W S - S M I T H, G E R R I
H U O TA R I, PÄ I V I
Keywords: quality
mangement
improving
competencies
Issue Date: 2016
Publisher: Lahti University of Applied Sciences,
Citation: Agostinho, M., Silva C., & Furmaniková, L. (2016) . Quality Management.In Z U Z A N A H A V R D O V Á , G E R R I M AT T H E W S - S M I T H , PÄ I V I H U O TA R I ( E d s,), Developing Cross-Cultural Competencies in Health and Social Care Management (pp. 89-97 ).Prague: Lahti University of Applied Sciences, ISBN 978-951-827-254-3
Abstract: The purpose of this chapter is to enable registered health and social care prac - titioners to assume a clinical and/or a professional leadership role in quality management in the health and social care sectors. The contents in this chap - ter will strengthen the management competences of practitioners working in these sectors, including critical thinking, critical reflection, problem solving and decision -making, thus improving the quality in health and social care services.
URI: http://hdl.handle.net/10174/20379
ISBN: 978-951-827-254-3
Type: bookPart
Appears in Collections:CICTS - Publicações - Capítulos de Livros

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