Generative AI in the hands of candidates: Implications for our assessment practice

Abstract

It is not hard to find discussions about how Generative AI tools like ChatGPT and Claude have transformed the way we work. But we see much less attention given to how it has disrupted the processes involved with gaining work. And yet, many talent acquisition leaders are grappling with seemingly AI-generated cover letters and resumes and responses to interview questions that all the same. How should they respond? On the one hand, candidates using AI to help get a job feels a bit like cheating. But on the other hand, if we are to undertake work with AI in the future, then should we not reward candidates who use it to get a job? In this session, Patrick will first provide an overview of the capabilities of AI tools, and then some insights from his research into how others in Talent Acquisition leaders are reacting to it. He will conclude the presentation with some thoughts about how employers can try to manage the phenomenon. Fair warning: there are no clear answers out there for the “how” yet, and the pros and cons can be discussed after the presentation.