Please use this identifier to cite or link to this item:

Title: An Entropic Approach to Burnout in the Management of a Kitchen Staff Team
Authors: Lima, Rui
Fdez-Riverola, Florentino
Capita, António
Borges, Isabel
Vicente, Henrique
Neves, José
Keywords: Kitchen Staff Job Satisfaction
Logic Programming
Knowledge Representation and Reasoning
Issue Date: 2022
Citation: Lima, R., Fdez-Riverola, F., Capita, A., Borges, I., Vicente, H. & Neves, J., An Entropic Approach to Burnout in the Management of a Kitchen Staff Team. Smart Innovation, Systems and Technologies, 284: 397–409, 2022.
Abstract: Job satisfaction is an important factor in hospitality industry, figuratively, its chimera. A concept has not a single cause; rather, it is the product of elements such as conditions and relationships that determine the workplace, the organizational system of employment, and social, cultural, and economic uncertainties. For example, and as its antonym, Maslach defined burnout “as a psychological syndrome involving motional exhaustion, depersonalization, and a diminished sense of personal accomplishment that occurred among various professionals who work with other people in challenging situations”. This multidimensional approach describes the plight of a three-dimensional concept that is derived empirically, has a similarity with stress, adds an important social dimension to emotional issues such as exhaustion, deper sonalization, and challenging situations, i.e., there is the perception that the entropic state that each kitchen staff team member conveys is relevant for an appropriate personnel management of the kitchen staff team, and mirrors the social dimension that is object of study in this work.
2190-3018 (paper)
2190-3026 (electronic)
Type: article
Appears in Collections:LAVQ-REQUIMTE - Publicações - Artigos em Revistas Internacionais Com Arbitragem Científica
QUI - Publicações - Artigos em Revistas Internacionais Com Arbitragem Científica

Files in This Item:

File Description SizeFormat
2022_ICOTTS_2021_RD.pdf101.82 kBAdobe PDFView/Open
FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpaceOrkut
Formato BibTex mendeley Endnote Logotipo do DeGóis 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.


Dspace Dspace
DSpace Software, version 1.6.2 Copyright © 2002-2008 MIT and Hewlett-Packard - Feedback
UEvora B-On Curriculum DeGois