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|Title: ||The influence of emotional intelligence while buffer effect on stress|
|Authors: ||Cruz, Catarina|
|Issue Date: ||1-Apr-2019|
|Citation: ||Catarina Cruz1, Lisete Mónico2, Anabela Salgueiro-Oliveira1, César Fonseca3, Damasceno Dias4, Carla Carvalho2, Pedro Parreira1. 1Health Sciences Research Unit: Nursing (UICISA:E) Nursing School of Coimbra, Coimbra, Portugal; 2University of Coimbra, Coimbra, Portugal; 3University of Évora – Nursing School of Évora, Évora, Portugal; 4 Higher Institute of Social and Political Sciences, PortugalCISBETI 2019 - International Congress of Health, Well-Being, Technology and Innovation. BMC Proc 13, 5 (2019). https://doi.org/10.1186/s12919-019-0166-9|
The rise of new technologies and globalization leads tend to a
people management valuing the skills of emotional intelligence (EI)
expressed. This assumes a positive impact on people management,
especially in health care.
The present study aimed to clarify the relationship of IE with the perceived
stress (PS) in the management of people, in particular in
Integrative review of literature. The question of departure [in relation to
healthcare workers (P), how EI acts as buffer effect (I) in PS (C) in your
workplace (O)], contributed to the definition of the inclusion criteria.
The selection of the articles followed the guidelines according to the
PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-
Analyses) and indexed in the databases CINAHL, MEDLINE, Nursing &
Allied Health, B-On, with a time horizon from 2011 to 2017. The final
sample consisted of 14 eligible articles from different countries.
The eligible studies reveal that IE presents a moderating effect on
the relationship stress/ burnout, with greater evidence in professions
that require greater emotional involvement, as health workers. The
analysis showed that managers, to make the team your invincible,
should adopt strategies that enhance the reduction of PS employee
and, at the same time, encourage participation in training programmes
for development of EI.
We conclude that emotional intelligence can have an impact on the
health of organizations, to the extent that employees with higher
values of emotional intelligence are more effective to manage your
emotions and also the emotions of others, What makes them proactive
people and which will enhance productivity-enhancing, as are
leaders among their peers.
, perceived stress, people management|
|Appears in Collections:||ENF - Artigos em Livros de Actas/Proceedings|
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