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Title: Does IS/IT Investments Impact on Firm Financial Performance: “Stakeholder” versus “Shareholder” Orientation
Authors: Guerreiro, António
Keywords: IS/IT Investments
Financial Performance
Stakeholder Orientation
Issue Date: 3-Oct-2015
Publisher: ISCTE Instituto Universitário de Lisboa
Citation: Atas da 15ª Conferência da Associação Portuguesa de Sistemas de Informação (CAPSI 2015)
Abstract: This research project addresses a central question in the IS business value field: Does IS/IT investments impact positively on firm financial performance? IS/IT investments are seen has having an enormous potential impact on the competitive position of the firm, on its performance, and demand an active and motivated participation of several stakeholder groups. Actual research conducted in the Information Systems field, relating IS/IT investments with firm performance use transactions costs economics and resource-based view of the firm to try to explain and understand that relationship. However, it lacks to stress the importance of stakeholder management, as a moderator variable in that relationship. Stakeholder theory in its instrumental version, argues that if a firm pays attention to the stakes of all stakeholder groups (and not just shareholders), it will obtain higher levels of financial performance. With this premise in mind, the aim of this research project is to discuss and test the use of stakeholder theory in the IS business value stream of research, in order to achieve a better understanding of the impact of IS/IT investments on firm performance (moderated by stakeholder management).
ISSN: 2183489X
Type: lecture
Appears in Collections:GES - Comunicações - Em Congressos Científicos Nacionais

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