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Issue DateTitleAuthor(s)
30-Oct-2016Customer Loyalty toward grocery retailing service: a multidimensional approach to costumer perceived valueSampaio, Ana; Saramago, João
2020Knowledge management, customer satisfaction and organizational image discriminating certified from non-certified (ISO 9001) municipalitiesBrito, Elisabeth; Pais, Leonor; dos Santos, Nuno Rebelo; Figueiredo, Cláudia
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